This Privacy Policy governs the manner in which Primer Finance (“we,” “us,” “our,” or the “Company”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of our website, mobile applications, and other services (collectively, the “Services”).
1. Information We Collect
1.1. Personal Information: We may collect personal information when you interact with our Services. This may include, but is not limited to, your name, email address, phone number, residential address, social security number, financial information, and any other information you provide voluntarily during the loan application process or while using our Services.
1.2. Non-Personal Information: We may also collect non-personal information, such as your device type, browser type, IP address, and usage data, which does not directly identify you.
2. How We Use Your Information
2.1. Loan Application and Servicing: We use the information you provide to process your loan application, assess creditworthiness, and manage the loan servicing, including loan disbursement, repayment, and account management.
2.2. Communication: We may use your contact information to communicate with you about your loan application, loan status, important updates, promotional offers, and other relevant information related to our Services.
2.3. Personalization: We may use non-personal information to personalize and improve your experience with our Services, including tailoring content, offers, and advertisements to match your preferences.
2.4. Legal and Regulatory Compliance: We may use your information to comply with applicable laws, regulations, and industry standards, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
3. Data Security
3.1. Primer Finance implements appropriate data security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
4.1. We may share your personal information with third parties under the following circumstances:a) Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as loan processing, credit verification, customer support, and marketing.b) Legal Obligations: We may disclose your information if required by law, regulation, legal process, or governmental request.c) Business Transactions: In the event of a merger, acquisition, sale of assets, or other business transaction involving Primer Finance, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
5.1. Primer Finance may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies enhance your experience with our Services and allow us to recognize you on subsequent visits. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, this may limit certain functionalities of our Services.
6. Third-Party Links
6.1. Our Services may contain links to third-party websites or services. Primer Finance is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.
7. Your Choices
7.1. You have the right to access, update, or delete your personal information in our records. You can contact us using the provided contact information to make such requests.
7.2. If you wish to opt-out of receiving marketing communications from us, you can follow the instructions in the communication or contact us directly.
8. Children’s Privacy
8.1. Primer Finance does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take appropriate action.
9. Changes to this Privacy Policy
9.1. Primer Finance reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and the “Last Updated” date at the top of this policy will reflect the latest revision. We encourage you to review this policy periodically to stay informed about how we handle your information.
10. Contact Us
10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact@primer.finance].